{"id":3,"date":"2019-10-04T19:37:52","date_gmt":"2019-10-04T19:37:52","guid":{"rendered":"https:\/\/alicanteabout.com\/?page_id=3"},"modified":"2026-02-13T03:45:57","modified_gmt":"2026-02-13T03:45:57","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/alicanteabout.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"\n<p>If you require more information or have questions about our privacy policy, feel free to contact us by email at admin@alicanteabout.com.<\/p>\n\n\n\n<p>At alicanteabout.com, the privacy of our visitors is very important. This privacy policy explains the types of personal information that are received and collected by alicanteabout.com and how it is used.<\/p>\n\n\n\n<p><strong>Captcha Technology<\/strong><\/p>\n\n\n\n<p>We use captcha technology in some of our pages from the company hCaptcha. To read the Terms of Service, please refer to <a href=\"https:\/\/www.hcaptcha.com\/terms\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">this page<\/a>.<\/p>\n\n\n\n<p><strong>GetYourGuide Technology<\/strong><\/p>\n\n\n\n<p>alicanteabout.com uses GetYourGuide.com technology. To read the Privacy Policy, please refer to this page. For the Terms and Conditions, refer to this <a href=\"https:\/\/www.getyourguide.com\/c\/general-terms-and-conditions\">other page<\/a>.<\/p>\n\n\n\n<p><strong>Log Files<\/strong><br>Like many other websites, alicanteabout.com uses log files. The information in the log files includes Internet Protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date\/time stamp, referring\/exit pages, and number of clicks to analyse trends, administer the site, track users\u2019 movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.<\/p>\n\n\n\n<p><strong>Cookies and Web Beacons<\/strong><br>alicanteabout.com uses cookies to store information about visitors\u2019 preferences, record user-specific information on which pages the user accesses or visits, and to customise webpage content based on the visitors\u2019 browser type or other information that the visitor sends via their browser.<\/p>\n\n\n\n<p>Our advertising partners may use cookies and web beacons on our site. At this moment, our only advertising partners are Ezoic.<\/p>\n\n\n\n<p>Third-party ad servers or ad networks use technology to send the advertisements and links that appear on alicanteabout.com directly to your browsers. They automatically receive your IP address when this occurs. Other technologies (like cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure how effective their advertisements are and\/or to personalise their advertising content.<\/p>\n\n\n\n<p>alicanteabout.com has no access to or control over the cookies that are used by third-party advertisers.<\/p>\n\n\n\n<p>You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out. alicanteabout.com\u2019s privacy policy does not apply to these other advertisers or websites, and we cannot control their activities.<\/p>\n\n\n\n<p>If you want to disable cookies, you may do so through your browser options. More detailed information about cookie management with specific web browsers can be found at the browsers\u2019 respective websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CHATBOT PRIVACY NOTICE (ALICANTEABOUT)<\/h2>\n\n\n\n<p>This section explains how we process personal data when you use the AlicanteAbout chatbot.<\/p>\n\n\n\n<p><strong>Who we are<\/strong><\/p>\n\n\n\n<p>AlicanteAbout is operated by <a href=\"https:\/\/cluster.solar\/\">Cluster Solar Ltd<\/a>, a company based in London, United Kingdom.<\/p>\n\n\n\n<p>Data controller: Cluster Solar Ltd<\/p>\n\n\n\n<p>Contact email: admin@alicanteabout.com<\/p>\n\n\n\n<p>Registered address: 5 Brayford Square, London E1 0SG<\/p>\n\n\n\n<p><strong>What data do we collect when you use the chatbot<\/strong><\/p>\n\n\n\n<p>When you use the chatbot, we may process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your chat message\/question<\/li>\n\n\n\n<li>Language selected for the chat<\/li>\n\n\n\n<li>Technical identifiers (for example, answer\/session\/interaction IDs)<\/li>\n\n\n\n<li>Page path and page language where chat was opened<\/li>\n\n\n\n<li>Feedback you submit (thumbs up\/down, reason, optional detail)<\/li>\n\n\n\n<li>IP address and technical request metadata for security\/rate-limiting<\/li>\n<\/ul>\n\n\n\n<p><strong>How we use this data<\/strong><\/p>\n\n\n\n<p>We use this data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide chatbot answers<\/li>\n\n\n\n<li>Improve answer quality and relevance<\/li>\n\n\n\n<li>Monitor service performance and reliability<\/li>\n\n\n\n<li>Prevent abuse, fraud, and automated misuse<\/li>\n\n\n\n<li>Measure interactions (for example, messages sent and chat duration)<\/li>\n<\/ul>\n\n\n\n<p><strong>Chat logs and minimisation<\/strong><\/p>\n\n\n\n<p>For quality and analytics, we store chat logs with minimisation measures, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Redacted question text (best-effort masking of common personal data patterns such as emails\/phone numbers\/URLs)<\/li>\n\n\n\n<li>A hash of the redacted question<\/li>\n\n\n\n<li>Answer type and source metadata (for example, article URLs and relevance scores)<\/li>\n\n\n\n<li>Latency, language fields, and interaction linkage<\/li>\n<\/ul>\n\n\n\n<p>Please do not include sensitive personal data in chatbot messages.<\/p>\n\n\n\n<p><strong>Third-party processors<\/strong><\/p>\n\n\n\n<p>To run the chatbot, we use third-party providers, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>OpenAI (to generate and embed responses)<\/li>\n\n\n\n<li>Open-Meteo (for weather data when weather tool responses are used)<\/li>\n<\/ul>\n\n\n\n<p>These providers may process data sent by our servers to return results.<\/p>\n\n\n\n<p><strong>Lawful bases (UK GDPR)<\/strong><\/p>\n\n\n\n<p>Under UK GDPR, our lawful bases are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Legitimate interests (operating, securing, and improving the chatbot)<\/li>\n\n\n\n<li>Performance of a contract \/ taking steps at your request (responding to your chat request)<\/li>\n\n\n\n<li>Consent, where required by law<\/li>\n<\/ul>\n\n\n\n<p><strong>International transfers<\/strong><\/p>\n\n\n\n<p>Some processing may involve transfers of personal data outside the UK.<\/p>\n\n\n\n<p>Where this happens, we use appropriate safeguards under UK data protection law (for example, UK International Data Transfer Addendum \/ equivalent contractual safeguards).<\/p>\n\n\n\n<p><strong>Retention<\/strong><\/p>\n\n\n\n<p>We keep chatbot-related records only for as long as necessary for service operation, security, and quality improvement, and then delete or anonymise them according to our retention policy.<\/p>\n\n\n\n<p>Current retention periods:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chat logs: 90 days<\/li>\n\n\n\n<li>Interaction analytics: 90 days<\/li>\n\n\n\n<li>Feedback records: 90 days<\/li>\n<\/ul>\n\n\n\n<p><strong>Your rights (UK GDPR)<\/strong><\/p>\n\n\n\n<p>You may have rights to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Request correction or deletion<\/li>\n\n\n\n<li><\/li>\n\n\n\n<li>Restrict or object to processing<\/li>\n\n\n\n<li>Data portability (where applicable)<\/li>\n\n\n\n<li>Lodge a complaint with the UK Information Commissioner\u2019s Office (ICO)<\/li>\n<\/ul>\n\n\n\n<p>To exercise your rights, contact: admin@alicanteabout.com.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Us<\/h3>\n\n\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-192\"><form id=\"wpforms-form-192\" class=\"wpforms-validate wpforms-form\" data-formid=\"192\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/es\/wp-json\/wp\/v2\/pages\/3\" data-token=\"4c7c2535a87ea0fd3d3997b4d167669f\" data-token-time=\"1775281237\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div class=\"wpforms-field-container\"><div 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class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-192-field_3_1\" name=\"wpforms[fields][3][]\" value=\"I accept alicanteabout.com&#039;s &lt;a target=&quot;_blank&quot; href=&quot;https:\/\/alicanteabout.com\/privacy-policy\/&quot;&gt;privacy policy&lt;\/a&gt;.\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-192-field_3_1\">I accept alicanteabout.com's <a target=\"_blank\" href=\"https:\/\/alicanteabout.com\/privacy-policy\/\">privacy policy<\/a>.<\/label><\/li><\/ul><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-field wpforms-field-hp\"><label for=\"wpforms-192-field-hp\" class=\"wpforms-field-label\">Comment<\/label><input type=\"text\" name=\"wpforms[hp]\" id=\"wpforms-192-field-hp\" class=\"wpforms-field-medium\"><\/div><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div class=\"h-captcha\" data-sitekey=\"8a0ca894-2d4f-4fd0-a079-8d5853099feb\"><\/div><input type=\"text\" 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policy, feel free to contact us by email at admin@alicanteabout.com. At alicanteabout.com, the privacy of our visitors is very important. This privacy policy explains the types of personal information that are received and collected by alicanteabout.com and how it is used. Captcha Technology We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - AlicanteAbout.com<\/title>\n<meta name=\"description\" content=\"Privacy policy for alicanteabout.com. 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