Ezoic Services

This website has an exclusive advertising contract with Ezoic Inc. (“Ezoic”), a renowned leader in website optimization, enhancing user experiences, optimizing ad performance, and generating revenue through advanced AI-powered technology.
Ezoic Services
This website uses the services of Ezoic Inc. (“Ezoic”), including to manage third-party interest-based advertising. Ezoic may employ a variety of technologies on this website, including tools to serve content, display advertisements and enable advertising to visitors of this website, which may utilize first and third-party cookies.
A cookie is a small text file sent to your device by a web server that enables the website to remember information about your browsing activity. First-party cookies are created by the site you are visiting, while third-party cookies are set by domains other than the one you're visiting. Ezoic and our partners may place third-party cookies, tags, beacons, pixels, and similar technologies to monitor interactions with advertisements and optimize ad targeting. Please note that disabling cookies may limit access to certain content and features on the website, and rejecting cookies does not eliminate advertisements but will result in non-personalized advertising. You can find more information about cookies and how to manage them here. The following information may be collected, used, and stored in a cookie when serving personalized ads:

  • IP address
  • Operating system type and version
  • Device type
  • Language preferences
  • Web browser type
  • Email (in a hashed or encrypted form)
Ezoic and its partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Ezoic’s partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
You can view Ezoic’s privacy policy here, or for additional information about Ezoic’s advertising and other partners, you can view Ezoic’s advertising partners here.

Privacy Policy

Privacy policy for alicanteabout.com. Conctat us if you require more information or have questions.

If you require more information or have questions about our privacy policy, feel free to contact us by email at admin@alicanteabout.com.

At alicanteabout.com, the privacy of our visitors is very important. This privacy policy explains the types of personal information that are received and collected by alicanteabout.com and how it is used.

Captcha Technology

We use captcha technology in some of our pages from the company hCaptcha. To read the Terms of Service, please refer to this page.

GetYourGuide Technology

alicanteabout.com uses GetYourGuide.com technology. To read the Privacy Policy, please refer to this page. For the Terms and Conditions, refer to this other page.

Log Files
Like many other websites, alicanteabout.com uses log files. The information in the log files includes Internet Protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track users’ movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
alicanteabout.com uses cookies to store information about visitors’ preferences, record user-specific information on which pages the user accesses or visits, and to customise webpage content based on the visitors’ browser type or other information that the visitor sends via their browser.

Our advertising partners may use cookies and web beacons on our site. At this moment, our only advertising partners are Ezoic.

Third-party ad servers or ad networks use technology to send the advertisements and links that appear on alicanteabout.com directly to your browsers. They automatically receive your IP address when this occurs. Other technologies (like cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure how effective their advertisements are and/or to personalise their advertising content.

alicanteabout.com has no access to or control over the cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out. alicanteabout.com’s privacy policy does not apply to these other advertisers or websites, and we cannot control their activities.

If you want to disable cookies, you may do so through your browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

CHATBOT PRIVACY NOTICE (ALICANTEABOUT)

This section explains how we process personal data when you use the AlicanteAbout chatbot.

Who we are

AlicanteAbout is operated by Cluster Solar Ltd, a company based in London, United Kingdom.

Data controller: Cluster Solar Ltd

Contact email: admin@alicanteabout.com

Registered address: 5 Brayford Square, London E1 0SG

What data do we collect when you use the chatbot

When you use the chatbot, we may process:

  • Your chat message/question
  • Language selected for the chat
  • Technical identifiers (for example, answer/session/interaction IDs)
  • Page path and page language where chat was opened
  • Feedback you submit (thumbs up/down, reason, optional detail)
  • IP address and technical request metadata for security/rate-limiting

How we use this data

We use this data to:

  • Provide chatbot answers
  • Improve answer quality and relevance
  • Monitor service performance and reliability
  • Prevent abuse, fraud, and automated misuse
  • Measure interactions (for example, messages sent and chat duration)

Chat logs and minimisation

For quality and analytics, we store chat logs with minimisation measures, including:

  • Redacted question text (best-effort masking of common personal data patterns such as emails/phone numbers/URLs)
  • A hash of the redacted question
  • Answer type and source metadata (for example, article URLs and relevance scores)
  • Latency, language fields, and interaction linkage

Please do not include sensitive personal data in chatbot messages.

Third-party processors

To run the chatbot, we use third-party providers, including:

  • OpenAI (to generate and embed responses)
  • Open-Meteo (for weather data when weather tool responses are used)

These providers may process data sent by our servers to return results.

Lawful bases (UK GDPR)

Under UK GDPR, our lawful bases are:

  • Legitimate interests (operating, securing, and improving the chatbot)
  • Performance of a contract / taking steps at your request (responding to your chat request)
  • Consent, where required by law

International transfers

Some processing may involve transfers of personal data outside the UK.

Where this happens, we use appropriate safeguards under UK data protection law (for example, UK International Data Transfer Addendum / equivalent contractual safeguards).

Retention

We keep chatbot-related records only for as long as necessary for service operation, security, and quality improvement, and then delete or anonymise them according to our retention policy.

Current retention periods:

  • Chat logs: 90 days
  • Interaction analytics: 90 days
  • Feedback records: 90 days

Your rights (UK GDPR)

You may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability (where applicable)
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact: admin@alicanteabout.com.

Contact Us